This policy outlines when and how refunds are issued for payments made via Quantum Techfin, operated by (Company Name). Engaging with our services implies your consent to the stated conditions. If you do not agree, we recommend discontinuing use of our platform.
Duplicate Payments
If your account reflects more than one charge for the same payment.
Unauthorized Transactions
If a transaction occurs without the user’s approval or due to fraudulent access.
Failed Service Delivery
If payment confirmation is received, but the service is not fulfilled.
Refund requests must be made within 48 hours of the transaction date. Requests made after this period will not be accepted.
How to Cancel
Go to the cancellation section in your account settings.
Required Information
Provide correct transaction details , ID, date, and amount paid.
Confirm Eligibility
Make sure your transaction meets the criteria listed in this policy.
Submit on Time
Send your cancellation request within 48 hours of payment to be considered.
Should you experience any issue with a transaction, connect with our Customer Support team during working hours. We’re committed to resolving concerns fairly and quickly.
A chargeback is a dispute raised with your bank or card issuer. This may happen if a user notices a charge they didn’t authorize or is unhappy with the service. We follow a fair, documented process to review all chargebacks.
Expect your refund to be credited to your initial payment option within 5 to 7 business days after approval.
Refunds are not issued for requests made beyond 48 hours from payment.
No refunds will be given if the transaction violated our Terms of Service.
If your payment was handled by a third-party provider (like a financial service), their refund policies apply. We’re not responsible for delays or denials made by these external platforms.
Cancellations Before Renewal
If your subscription is canceled before its next billing cycle, you may be eligible.
Interrupted Access
If the service is disrupted due to technical errors on our end.
We will assess each subscription refund request based on specific circumstances.
Returning Part of a Service
If only a part of the original transaction is in question.
Discounted or Promotional Transactions
In cases where offers were applied, a partial refund may be granted accordingly.
For further clarity, our support team is happy to assist you.
Refund Deductions and Processing Fees
Subscription Refund Fees
Processing costs may apply when canceling ongoing subscriptions.
Fees from Chargebacks
Fees may be charged when a chargeback process is initiated.
We’ll inform you of any charges before starting the refund process.
Policy Changes
We reserve the right to revise this Refund Policy without advance notice. All changes are effective immediately once published. Visit this section regularly to stay informed.
Need Support?
If you have any questions or would like to request a refund, contact us at support@quantumtechfin.com